Please forward any training opportunities or in-service trainings open to other agencies.

 

Be sure to confirm with the agency hosting or the training resource listed, to ensure that the class has not been cancelled. If you have information on any available training of interest to Public Safety Communications, please forward to Its Your Call or contact Mike Switzer at Melbourne PD !

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The Melbourne Police Department along with FL-APCO will be hosting the APCO Public Safety Telecommunicator I Course on May 8-12, 2006 during the hours of 0800-1600 hrs. at the CCID building located at 701 S. Babcock St.

The only cost to y our agency would be the students instruction manual of $69.00. This course is a 40-hour course and normally cost $309.00 but since I am an active FL-APCO instructor it can be offered at the $69.00 price, which is the cost of the materials.  Cary Sargent, MPD Communications Shift Supervisor and APCO instructor, will be the instructor for this course offering.

Below is a description of the course.

APCO Institute has completely updated its flagship basic telecommunicator training course! Written by communications professionals for communications professionals, PST1, 6th Edition is the result of the hard work and dedication of a special group of subject matter experts from APCO International membership and the public safety communications industry at large.

PST1, 6th Edition is the first basic training course certified by APCO International as meeting and exceeding the APCO Project 33 Revised Minimum Training Standards for Public Safety Telecommunicators (2004). APCO Project 33 training standards are widely recognized as the national industry standard for basic telecommunicator training. Each PST1, 6th Edition course manual contains a gold seal designating the course as APCO Project 33 certified as well as a certificate of APCO Project 33 compliance from the APCO International Board of Officers.
Vastly different from the previous edition, the new PST1, 6th Edition course blends the knowledge and skill building information needed for a basic telecommunicator with the most up-to-date information on the technology and issues surrounding today's public safety communications center.
New additions to the course include hot topics such as Voice over Internet Protocol (VoIP), and the telecommunicator's role in the U.S. Department of Homeland Security's NIMS Incident Command System. There is also an extensive expansion of information on previously presented topics including entire modules dedicated to TTY and Telematics training.
The PST1, 6th Edition course may be used for new-hire training and existing employee in-service training. All students successfully passing the final exam receive valuable APCO Institute certification demonstrating completion of a training course that meets and exceeds industry accepted national basic training standards.
Instructional media and exercises used throughout the course reinforce the knowledge attained in lecture and demonstration. If taught by your own APCO Institute certified instructors, it becomes an economical way to train new hires at your time and pace.
Training modules include:
Introduction to Your New Career (roles and responsibilities of the position)
Interpersonal Communications
Telephone Communications Techniques: Call Processing
Telephony - Traditional Technology
Telephony - Emerging Technology
Telephony - TTY
Telematics
Computer Aided Dispatch & Related Technologies
Radio Communications Techniques
Radio Technology
Call Classification
NIMS Incident Command System
Liability Issues
Preparing for Your New Career (stress management)

If you are interested in sending anyone from your department, you will need to fill out a Training Material Order Form from APCO at their website http://www.apcointl.com/institute/formsandinformation/6thedTrainingMaterialsOrderForm05.pdf and purchase the training material. Also, please send me an email letting me know the name of the person(s) that will be attending.

If you have any questions, please contact me at my email csargent@melbourneflorida.org or at my work phone

321-409-2205.

Looking forward to seeing everyone that is able to attend.